Privacy Policy – Luxgari
Effective Date: August 31, 2025
This Privacy Policy explains how www.luxgari.com (“Luxgari,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use, or make a purchase through our website (the “Site”).
1. Contact Information
If you have any questions about this Privacy Policy, our data practices, or if you would like to make a complaint, you may contact us at:
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Email: contact@luxgari.com
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Website: www.luxgari.com
2. Information We Collect
When you use our Site, we may collect the following types of personal information:
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Device Information – such as browser type, IP address, time zone, and cookies installed on your device.
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Order Information – such as your name, billing/shipping address, payment information, email address, and phone number.
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Customer Support Information – details you provide when contacting us for assistance.
This information is referred to collectively as “Personal Information.”
3. Minors
Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has shared personal information with us, please contact us immediately so we can delete it.
4. How We Use Personal Information
We use your Personal Information to:
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Process and fulfill orders (including payment, shipping, and returns).
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Communicate with you, including sending order confirmations, updates, and promotional offers.
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Improve and optimize our Site, services, and customer experience.
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Provide targeted advertising and marketing (where permitted by law).
5. Sharing Personal Information
We may share your Personal Information with trusted third-party service providers to help us operate our business, such as:
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Shopify (our e-commerce platform)
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Payment processors
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Shipping and logistics providers
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Marketing and analytics partners
We do not sell your Personal Information to third parties without your consent, except as defined by law (see “CCPA” section).
6. Behavioural Advertising
We may use your Personal Information to provide you with targeted ads or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising by visiting:
7. Legal Basis for Processing (EEA Residents)
If you are located in the European Economic Area (EEA), we process your information under the following lawful bases:
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Your consent
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To perform our contract with you
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For compliance with legal obligations
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For legitimate business interests
8. Retention of Data
We retain your Personal Information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (see “Your Rights” below).
9. Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or significant impact on individuals. However, Shopify uses limited automated tools to prevent fraud.
10. Your Rights
Under the GDPR (EEA residents):
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Access the Personal Information we hold about you.
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Request correction, updates, or deletion.
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Request portability of your data to another service.
Under the CCPA (California residents):
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Request access to your Personal Information (“Right to Know”).
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Request deletion of your Personal Information.
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Opt out of the sale of Personal Information.
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Appoint an authorized agent to make requests on your behalf.
To exercise these rights, please contact us at contact@luxgari.com.
11. Cookies
We use cookies and similar technologies to:
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Enable site functionality (e.g., shopping cart, checkout).
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Improve website performance and analytics.
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Provide personalized advertising.
For details on Shopify’s cookies and how to manage them, visit: Shopify Cookies Policy.
12. Do Not Track
Because no consistent industry standard exists, we do not alter our practices when a browser sends a “Do Not Track” signal.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Effective Date.”
14. Complaints
If you believe your privacy rights have been violated, please contact us first at contact@luxgari.com.
If you are in the EEA and are not satisfied with our response, you may lodge a complaint with your local Data Protection Authority. For example, in the UK: ICO Complaint Page.